You can move forward with your real estate plans. In response to the global pandemic, BHHS Fox & Roach has reimagined the entire home selling and purchasing process with safe in-person precautions and a full suite of online solutions. Learn how the Virtual Home Advisor System can provide all the virtual real estate options you need. 

How the Virtual Home Advisor System Works

We’ve designed the Virtual Home Advisor System to make buying or selling a home not just possible, but easy and effective. Let’s take a closer look at the individual features of the Virtual Home Advisor System – and how they benefit both buyers and sellers.

How to Buy a Home Virtually

Don’t put your dreams of buying a new home on hold. The Virtual Home Advisor System can make it happen with tools to help you find the perfect house, get it financed, and sign the final paperwork. 

Connect for a Consult

Whether by phone or video, our agents are available to get the process started. After clarifying your must-haves, nice-to-haves, and budget, we’ll help you understand the real estate market in your chosen area and develop a search plan.

Starting the Search

Even before the pandemic, BHHS Fox & Roach was developing innovative tools to help our clients stay on top of the market, capturing that perfect house before it was snatched up. We offer:

  • Coming Soon alerts
  • AI-powered listing notifications for comparison shopping

Our agents can also connect you with tools—like the HomeSnap mobile search app and the robust RealScout—that empower us to look for your next home while you remain in the safety of your house. 

Virtual Viewings

Being able to physically see a potential home was one of the biggest obstacles posed by the COVID 19 pandemic. While it’s now permitted (with certain health and safety measures in place), BHHS Fox & Roach also offers two types of virtual house tours. This allows us to retain the personalized service we’re known for – while adding convenience and safety during these unusual circumstances. 

  • A virtual showing is a high-quality video walkthrough that makes you feel like you’re touring the house in person. 
  • A virtual open house is a live broadcast online. The real estate agent will guide you through the home and answers your questions in real-time. 

Get a Mortgage Pre-Approval

Trident Mortgage Company, part of the BHHS Fox & Roach family, has a completely online mortgage pre-approval application. You can also reach our mortgage professionals by phone or email at any time during the process. Given that some listing agents and sellers may require potential buyers to be pre-qualified before touring the house in person, a quick and easy approval is especially important right now.

Making an Offer

We know there’s a lot at stake at this stage, so our agents will facilitate a video conference where you can view pricing, comparables, terms & conditions, and any other details together. Once they’ve answered your questions, you can sign the offer electronically.

Professional Inspection

We always advise that our clients be present for the home inspection so they can ask questions. While this is now possible (while following each state’s guidance for safety), we also offer live, remote, interactive inspections. You’ll have the ability to see and talk to your inspector throughout the walk-through. 


Once you’ve set a closing date, the Virtual Home Advisor System can take you to the finish line with a process that’s 95% virtual. You’ll have:

  • A secure document transaction room to share and sign paperwork
  • Access to our full suite of financial services, such as mortgage lending, homeowner’s insurance, and title & settlement services

How to Sell a Home Virtually

With smart virtual strategies, it’s still quite possible to sell your home during this unusual time. The Virtual Home Advisor System will help you price your house, get the right buyers’ attention, and close the deal – all safely at a distance.

Connect for a Consult

You need to have confidence that you’ve selected the right real estate professional to represent you and your home. To do this, face-to-face interaction is essential. With video consultations, you’ll have an opportunity to speak with your agent as if you’re in the same room.

Valuation Insights

There’s a lot of data that goes into pricing a house well. With our comprehensive home valuation system, you have access to expert resources – all online.

  • Market Watch Reports – Schedule weekly email updates to view statistics within a certain market such as homes for sale, average list price, new on market, sold homes, and average sale price.
  • Automated Home Value Estimator Tool – Our free home value estimator allows you to check current market values for your home and view profiles of potential buyers.

Powerful Marketing

Well before the pandemic, BHHS Fox & Roach perfected the Exclusive Digital Home Marketing System™, which is a constantly evolving set of best practices to reach your ideal buyer online. In addition to targeted social media promotion, our real estate professionals also employ a personal touch, proactively reaching out to prospects by phone and email.

Solutions for Showings

While in-person showings are now permitted with certain health and safety guidelines in place, virtual home tours have always been an integral part of the Exclusive Digital Home Marketing System™. We offer:

  • Virtual showings – This is a professionally produced video walk-through that’s prominently featured on the house listing online and promoted in social media. 
  • Virtual open houses – This is a live broadcast where potential viewers can view the home and interact with the real estate agent. We advertise virtual open houses in the same way we would a traditional one — by contacting potential buyers and their agents and promoting the event through newsletters, emails, and social media.

Negotiating Offers

During this crucial stage, our agents schedule a video conference so you can view the offer together, discuss options, and make changes. Signing and sending electronically speeds up the process – and keeps everyone safe.


Once you’ve accepted the buyer’s offer, we’ve designed a virtual home closing process that shifts nearly everything online. You’ll have access to a secure digital vault for document transactions and storage. We can schedule video calls at any time to look over the final paperwork, so you’re confident about everything you’re signing.

If you’re thinking about buying or selling, keep in mind that industry experts anticipate a surge of demand for homes when social distancing restrictions are lifted. Planning now will put you in a better position to reach your real estate goals.

Whatever the circumstances, at BHHS Fox & Roach, we’re always looking for ways to represent your best interests and provide you with everything you need. We believe this hybrid approach of in-person and virtual real estate is here to stay, so we’re committed to staying ahead of the curve. Contact us today for a consultation or home valuation.