Berkshire Hathaway HomeServices Fox & Roach REALTORS®

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CORPORATE RISK MANAGEMENT SALES AND MARKETING MANAGEMENT / PROFIT BUILDING SKILLS / RESULTS DRIVEN / STRATEGIC PLANNING / TEAM BUILDER / SPEAKS AND WRITES SPANISH FLUENTLY Experience in mid-level management marketing and sales functions for the service industryin the U.S/international markets. Planning and implementation of PandL budgets and forecasts to increase profits proficient cost reduction and improve customer satisfaction. Experienced in Risk Management loss control and claim management strategies to improve bottom line results. Skilled in market expansion and growth including customer retention through existing and new business development staffing and total project management including cost analysis and reduction for successful operations.Management of multiple locations including setup and process improvement systems and procedures. Skilled in the managing of franchisees and independent agents. Experienced in supervising exempt and non-exempt employees. Recognized for effectively hiring training motivating and supervising staff and managers in personal customer service sales skills presentations techniques team building product line and company policies.